CANCELLATION & RETURN POLICY

Effective: March 21, 2016

TransQuip USA, Inc will be implementing a new policy for all order cancellations and material returns for credit effective March 21, 2016. The new policies are outlined below. Please contact your sales representative with any questions regarding the new policy.

Material Returns for Credit:

• All material returned will be subject to inspection prior to any credit being issued.

• All material must be returned in as new condition.

• All returns for credit must have been purchased within the last 6 months. Any products older than 6 months will not be accepted for credit.

• Standard restocking charges are as follow:

o Parts – 30% or Manufacturer restocking charge if applicable

o Custom/Specialty items will be evaluated on a case by case basis.

o No credit will be issued for the following:

 Gauge Devices / Rods

 Specialty Valves

 Gaskets

 Fasteners are on a case-by-case basis

 Opened packages of O-rings & Seals

Order Cancellations:

• Any order cancelled 30 days after placement will be subject to a 15% cancellation charge or manufacturer cancellation fee whichever is applicable.

• Orders scheduled to ship within 10 days will be subject to a 25% - 50% cancellation charge depending on product and status of the order.

• Cancellation charges for Custom/Specialty items (not including Specialty Valves) will evaluated on a case-by-case basis.